Shipping policy
Shipping Policy
Effective Date: August 30, 2026
Order Processing
Thank you for supporting Scarrd.
All orders are processed and prepared for shipment within 24 hours of purchase, Monday through Friday, excluding holidays.
Once your order has been processed, you will receive a shipping confirmation email with tracking information when your package is handed over to the carrier.
Please note that processing time and shipping transit time are separate. While we aim to have your order shipped within 24 hours, the delivery date will depend on the shipping method selected and the carrier.
Shipping Times
Estimated delivery times begin once your order has been shipped:
- Standard Shipping: Approximately 3–7 business dayS
- International Shipping: Approximately 7–21 business days, depending on destination, customs, and the carrier
These delivery times are estimates and are not guaranteed. Delays caused by the shipping carrier, weather, holidays, customs, or other circumstances outside of Scarrd’s control may occur.
Shipping Costs
Shipping rates are calculated and displayed at checkout based on the customer’s shipping destination, package weight, and selected shipping method.
Any available free-shipping promotions will be clearly stated on our website or at checkout.
Tracking Information
Once your order has shipped, tracking information will be provided to the email address entered during checkout.
Please allow up to 24–48 hours for tracking information to update after the package has been shipped.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned to Scarrd because of an incorrect or incomplete shipping address, additional shipping charges may apply to have the package reshipped.
Please contact us as soon as possible if you notice an error in your shipping information after placing your order. We will do our best to make corrections before the order ships, but we cannot guarantee that changes can be made once an order has been processed.
Lost, Stolen, or Delayed Packages
Once an order has been shipped and accepted by the carrier, delivery is the responsibility of the shipping carrier.
If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.
Scarrd is not responsible for packages that are confirmed by the carrier as delivered, lost after delivery, or stolen from a delivery location.
For packages that are delayed or appear to be lost while in transit, customers should also contact the shipping carrier directly using the tracking information provided.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Scarrd does not control these fees and they are not included in the purchase price unless otherwise stated.
International delivery times may vary due to customs processing and other factors outside of Scarrd’s control.
Shipping Policy Changes
Scarrd reserves the right to update or modify this Shipping Policy as the business grows. Any changes will be posted on this page and will apply to orders placed after the updated policy becomes effective.
By placing an order with Scarrd, you acknowledge and agree to the terms of this Shipping Policy.